Data Security Last Updated: January 2026

H Baje Privacy Policy – How your data is kept secure

This page gives you a clear, straightforward explanation of what personal data H Baje collects, why it is collected, and how it is kept secure.

Our Commitment to Protecting Your Data

Active privacy protections in place at H Baje

End-to-end encryption
Your payment and login information on H Baje is protected with 256-bit SSL/TLS encryption. No third party can access or read this data.
No data is shared
H Baje never sells your personal data or shares it with unauthorised third parties. Outside of legal obligations, sharing your data is simply not something we do.
Secure data storage
Your data is stored on servers that meet international security standards. Regular security audits and penetration testing are conducted to ensure ongoing server protection.
You are in control
You have the right to view, correct, or delete your personal data. Submit a request to H Baje support and it will be addressed within a reasonable timeframe.
Cookie Transparency
This page explains which cookies H Baje uses and why. You can manage or disable non-essential cookies at any time through your browser settings.
Adherence to international standards
H Baje follows GDPR-aligned data protection practices. Regular data protection reports are submitted to the licensing authority.

H Baje takes your privacy extremely seriously. Reading this policy will give you a clear picture of where your data goes, how it is used, and what rights you have.

1

What Information We Collect

H Baje collects three types of information — what you provide directly, what is collected automatically, and what comes from third parties.

What you provide directly:

  • Name, email address, phone number, and date of birth (at registration)
  • National ID or passport details (for KYC verification)
  • Payment method details (bKash/Nagad number, bank details)
  • Information provided when contacting support

Automatically collected data:

  • IP address and device information (browser, operating system)
  • Time spent on the site, pages viewed, and links clicked
  • Betting & Gaming History
  • Login time and location (general country/city level)
Data type Purpose Requirement
Name & Contact Account Registration & Support Mandatory
Date of birth Age verification (18+) Mandatory
Identity Document KYC & fraud prevention Large withdrawals
Payment details Transaction Processing Mandatory
Browsing data Experience improvement Automatic
Betting History Account Records & Dispute Resolution Automatic
2

Why we collect your data

H Baje uses your data for the following lawful purposes:

  • Account management: To verify registration, authenticate logins, and maintain account security.
  • Transaction Processing: To process deposits and withdrawals successfully.
  • Legal Compliance: To comply with anti-money laundering laws and licensing requirements.
  • Fraud Prevention: To detect unusual activity and protect your account from unauthorised access.
  • Service Improvement: To understand which features are used most and improve the platform accordingly.
  • Personalised Experience: To send you relevant offers and notifications based on your preferences (with your consent).
  • Support: To handle your queries and complaints quickly and accurately.

H Baje never uses your data for any purpose beyond those stated above.

3

Who your data is shared with

H Baje does not sell your data or share it with any external company for advertising purposes. However, limited data may be shared with the following parties to deliver our services effectively:

  • Payment providers: Only the information necessary to process transactions through bKash, Nagad, or your bank.
  • Game Providers: Live Casino or slots game providers may receive an account ID for the purpose of running games — not your personal information.
  • Regulatory authority: When licensing authorities or law enforcement agencies request data through a lawful legal process.
  • Technology partners: On a limited basis for security analysis and platform maintenance.

Before sharing data with any third party, H Baje ensures that party meets the required data protection standards. Contracted partners are obligated to comply with H Baje's data protection policy.

4

Data Retention

H Baje does not retain your data beyond what is necessary. Retention periods vary by data type:

  • Account information: For as long as your account remains active, and generally for 5 years after closure (for legal compliance purposes).
  • Transaction records: 5–7 years in accordance with international anti-money laundering regulations.
  • KYC Documents: Up to 5 years after account closure (as required by regulatory obligations).
  • Support conversations: Generally 2 years after the issue is resolved.
  • Browsing logs: Up to 1 year, then automatically deleted.

Once legal retention obligations expire, H Baje securely deletes or anonymises your data.

5

Cookies & Tracking

The H Baje website uses cookies — small text files stored in your browser. H Baje uses four types of cookies:

6

Your Rights

As an H Baje member, you have the following rights regarding your personal data:

Right to access your data
To find out what personal data H Baje holds about you, simply submit a request to our support team. You will receive a full copy of your data within 30 days.
Right to Rectification
If any of your information is incorrect, you may request a correction. KYC-related data may require verification before changes are made.
Right to Erasure
After closing your account, you may request deletion of your data once all legally required retention periods have expired.
Right to restrict processing
You can request that your data no longer be used for specific purposes, such as opting out of marketing communications.
Right to data portability
You can export your data in a standard format (CSV or JSON). Submit a request to support and it will be delivered within 30 days.

To exercise any of these rights support@hbaje.myEmail us at. Once your identity is confirmed, we'll act promptly.

7

Children's privacy

H Baje is strictly for users aged 18 and above. H Baje does not knowingly collect personal data from minors.

Age is verified at registration. If we have reason to believe that a minor's data has been collected, the account is immediately closed and all associated data is deleted.

If a parent or guardian suspects their child is using H Baje, please support@hbaje.my. H Baje will take prompt action.

8

Policy Updates

H Baje may update this Privacy Policy when necessary. For any significant changes, registered members will be notified by email in advance.

Continued use of H Baje after any changes are made will be considered acceptance of the updated policy. The date of the most recent update can be found at the top of this page.

9

Contact

For any questions or concerns regarding this Privacy Policy, please contact H Baje's data protection team:

  • Email: support@hbaje.my
  • Live Chat: Contact us via live chat in Bengali directly on the H Baje website
  • Response Time: Responses are typically provided within 24–48 business hours

H Baje treats privacy-related complaints as the highest priority.

How seriously does H Baje take the protection of my personal data?

Before sharing personal information on any online platform, the first question that comes to mind is — will my data be safe? H Baje takes that question seriously. It's not just about writing a policy — real data protection measures are in place at every level.

When you register, H Baje asks for your name, email address, phone number, and date of birth. Your date of birth is collected solely for age verification — H Baje needs to confirm you are 18 or older, as the platform is not intended for anyone below that age. Your other details are used for account management and communication. H Baje does not share or sell this information to any advertising company.

It's natural to feel a little uneasy when entering payment details — especially your bKash or Nagad number. H Baje only uses your payment information at the point of completing a transaction, and only over encrypted channels. H Baje never has access to your full bKash PIN or bank password — nor does it need to. Only the account number is required to process a transfer, and that information is kept secure at all times.

Understanding the KYC process makes it far less daunting. When withdrawing a larger amount for the first time, H Baje may ask for a photo of your National ID. This is required under international anti-money laundering regulations — H Baje's licensing authority needs to confirm that the person making the transaction is who they say they are. This verification only happens once; you won't be asked again after that. Your ID details are stored on H Baje's secure servers and deleted once the legally required retention period has passed.

Cookies can be a bit confusing, but here's the short version: some cookies are essential for H Baje to function — like the ones that keep you logged in — while others are optional, such as marketing cookies. You're free to turn off the optional ones through your browser settings, and H Baje will respect that choice. Disabling cookies will not lock you out of any features.

H Baje prioritises two things above all else when it comes to data security. First, keeping your data from ever leaving our systems — backed by both technical and administrative safeguards. Second, if a security issue ever does arise, it is identified quickly and members are informed promptly — nothing is swept under the rug. That transparency is what makes H Baje trustworthy.

You have full control over your personal data. If you'd like to view, correct, or delete your information, simply reach out to H Baje support. It's your right, and H Baje is ready to make it happen.

Your data is protected

Join H Baje in a safe and secure environment

With full respect for your privacy, H Baje delivers the best betting experience in Bangladesh. Open a free account today.

SSL Encrypted Your Data Is Never Sold 24/7 Bengali Support

FAQs

Common questions about Sports Betting on cricket and football

Getting started with cricket betting on H Baje is straightforward. Log in to your account, go to the Sports section, and select "Cricket" — you'll see a list of active and upcoming matches. Each match offers a variety of bet markets. The simplest is "Match Winner" — betting on which team will win. Others include "Top Batsman" (who will score the most runs), "Total Runs" (how many runs will be scored in a given number of overs), "First Over Runs", and more. When betting on a live match, odds shift with every over — which adds to the excitement. To place a bet, click on the market, enter your amount, and hit the "Confirm Bet" button. Once confirmed, the bet cannot be changed — so double-check the odds and amount before you proceed. Detailed market information Bet on the page.

Absolutely. H Baje offers Sports Betting on several sports alongside cricket. For football, you can bet on English Premier League, La Liga, Bundesliga, UEFA Champions League, and Bangladesh Premier League matches. The most popular football markets are Match Result (1-X-2), Both Teams to Score, and Total Goals. Beyond football, you can also bet on Grand Slam and ATP Tour tennis matches, international badminton tournaments, and esports titles including CS2, Dota 2, and League of Legends. Each sport has its own dedicated markets and odds, and Live Betting is available across all major sports. H Baje's Bet You can view all active markets on the page.
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